Contact Us

Whether you have a question about one of our reviews, want to flag an inaccuracy, or simply need to be pointed toward the right resources, this is the place to start. The team behind US Online Casinos is committed to independent, accurate coverage of online slots and casino sites available to US players — and that commitment extends to how we handle reader feedback.

Why You Might Want to Reach Us

Readers contact us for a range of reasons. Here are the most common, so you can get the right kind of help quickly:

• Factual corrections: If something in one of our reviews is out of date or appears to be inaccurate, we want to know. Our editorial team will investigate and update the relevant page promptly.
• Questions about a specific casino or offer: We can point you toward the relevant review or clarify what a bonus term means. We cannot, however, access your account at any operator or intervene in disputes on your behalf.
• Responsible gambling concerns: If gambling is affecting you or someone you know, please visit our Responsible Gambling page first — it lists support organisations and tools available to US players and explains how to set limits or self-exclude.
• Editorial or partnership enquiries: Operators or agencies wishing to discuss editorial coverage may contact us, with the clear understanding that commercial relationships do not influence our ratings or rankings.
• General feedback: Suggestions for new pages, casinos you'd like us to review, or anything else about the site — we read it all.

How to Reach Us

You can contact the US Online Casinos editorial team by emailing us at the address published in the footer of this site. We aim to respond to all genuine enquiries within two to three business days. Please include as much relevant detail as possible — the page URL, the casino in question and a clear description of your query — so we can respond usefully on the first reply.

We do not offer telephone support, and we are not able to respond to queries submitted through third-party platforms or social media at this time.

What We Can and Cannot Do

It helps to be clear about the limits of what an independent review site can offer:

• We can: Clarify information published on this site, correct errors, direct you to support organisations, and explain how bonuses or payment methods generally work.
• We cannot: Access your account at any casino, process deposits or withdrawals, mediate disputes between players and operators, or guarantee any outcome from gambling.

If you are in a dispute with an operator, your first step should be to contact that casino's customer support directly. If the matter is unresolved, the relevant state gambling authority or an independent dispute resolution service may be able to assist — depending on which state you are in and which operator is involved.

A Note on Our Editorial Independence

US Online Casinos earns revenue through affiliate partnerships with some of the operators featured on this site. If you visit a casino through one of our links and create an account, we may receive a commission. That commercial arrangement does not affect how we rate or rank any operator — no casino can purchase a higher editorial score, and every recommendation on this site includes at least one genuine limitation. You can read more about how we work on our About Us page.

Our Terms and Conditions set out in full how content on this site is produced, how affiliate relationships are managed, and what readers should understand before relying on our reviews.

Responsible Gambling — Know Where to Turn

Online slots and casino games are a form of entertainment. They involve real financial risk, and outcomes are never guaranteed. If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, support is available:

• National Council on Problem Gambling (NCPG): Call or text the helpline on 1-800-522-4700, available 24 hours a day, seven days a week.
• Gamblers Anonymous: A peer-support network with meetings across the US and an online community at gamblersanonymous.org.
• State-level resources: Most states with legal online gambling provide their own self-exclusion programmes and referral services — check your state's gaming control board website for details.

Our Responsible Gambling page goes into greater detail on setting deposit limits, understanding self-exclusion and finding local support.

Eligibility Reminder

Online casino gambling in the United States is regulated at the state level. Players must be at least 21 years of age in most jurisdictions where real-money online casino gaming is legal, and must be physically located within a state that permits it at the time of play. Residency requirements vary. If you are unsure whether online casino play is legal where you are, check with your state's gaming authority before depositing any money.